A site that keeps working after launch
Ongoing website maintenance and support covering updates, monitoring, and small fixes - the recurring work that keeps a site from quietly degrading.
Website maintenance is the recurring work of keeping a launched site running correctly - applying updates, watching for downtime or errors, fixing broken links, and handling the small content changes that come up between larger projects. None of it is a single deliverable; it's a standing arrangement, because a site that isn't actively maintained accumulates small problems that eventually become large ones.
Teams without this in place usually notice it in reverse - a plugin conflict nobody caught, a page that's been throwing errors for weeks, a broken link buried three levels deep that a customer finally reports. Maintenance is what catches these before a customer does.
Website maintenance and support is ongoing, recurring work - updates, monitoring, small fixes, and content support - that keeps a site running correctly after launch instead of degrading unnoticed.
What we bring to this
Updates
- Regular CMS core and plugin updates
- Compatibility checks before updates are applied
Monitoring
- Uptime monitoring with alerting
- Error and broken-link monitoring
Content & Small Fixes
- Minor content updates and edits
- Small bug fixes and layout corrections
Reporting
- Monthly health and performance reporting
- A running record of what changed and why
Scope of work
| Area | What's included |
|---|---|
| Updates | Scheduled CMS and plugin updates, tested before going live |
| Monitoring | Uptime and error monitoring with alerts when something breaks |
| Content Support | Small content changes and fixes handled without a separate project each time |
| Reporting | A monthly summary of what was updated, checked, and fixed |
The engagement, step by step
Baseline setup
We document the current state of the site - plugins, versions, known issues - so maintenance starts from a clear picture, not a guess.
Scheduled updates
Updates are applied on a regular cadence and checked for compatibility before going live.
Ongoing monitoring
Uptime and errors are monitored continuously, with alerts if something goes down or starts failing.
Broken link and content audits
Periodic checks catch broken links and outdated content before a visitor stumbles into them.
Monthly reporting
A summary goes out covering what was updated, monitored, and fixed, so the work stays visible rather than invisible.
How this compares
| Ongoing Maintenance | No Maintenance Plan |
|---|---|
| Updates applied on a regular, tested schedule | Updates applied irregularly or skipped entirely |
| Downtime and errors caught by monitoring | Downtime and errors caught when a customer reports them |
| Small fixes handled promptly as part of the plan | Small fixes queue up or get treated as one-off projects |
Where this fits
- A site has been live for a year with no updates applied since launch, and plugin versions are now several releases behind
- Content changes keep piling up because there is no ongoing arrangement to handle them without spinning up a new project each time
- Nobody currently knows if the site is even up at any given moment, because there is no monitoring in place
Who needs this
Sites with no current maintenance arrangement
If updates and monitoring have not happened since launch, it is safe to assume something has already drifted out of date.
Teams without in-house technical resourcing
Recurring small fixes and content changes often fall through the cracks without a defined owner.
What changes for you
- Problems get caught by monitoring instead of by a customer running into a broken page or downtime
- The site stays current instead of accumulating months of skipped updates that eventually require a larger fix
- Small content changes get handled quickly without needing to scope a new project each time
Why work with EASI7 on this
- We report monthly on what was actually done, so maintenance is visible work rather than a line item nobody can account for
- Updates are tested before going live, so a routine update does not turn into an unplanned outage
Other services in this area
Every second of load time is a conversion cost
Website speed optimisation covering hosting, code, and asset delivery - fixed at the source, not patched with a caching plugin.
The three metrics Google actually measures
Core Web Vitals optimisation targeting LCP, INP, and CLS specifically - not generic speed advice that misses the metrics that count.
Built and tested on the devices your customers use
Mobile-specific optimisation for load time, layout, and usability - verified on real devices and real networks, not a desktop browser emulator.
Prevention is cheaper than a breach
Website security hardening covering SSL, updates, backups, and vulnerability monitoring - built around the fact that most compromises exploit known, unpatched holes.
Common questions
A maintenance plan covers recurring updates, monitoring, small fixes, and reporting on an ongoing basis. A one-time fix addresses a specific issue and ends there. If a site needs a larger project - a redesign, a migration - that is scoped separately from ongoing maintenance.
No - uptime also depends on your hosting provider, which is outside our direct control. What we can guarantee is that downtime gets flagged immediately through monitoring and addressed quickly, rather than going unnoticed.
This is typically scoped into the plan with an expected turnaround window - usually a few business days for minor changes - agreed upfront so there's no ambiguity about what 'small fix' includes.
It gets flagged and scoped separately rather than silently absorbed into the maintenance plan. You'll know what was found, why it's outside routine scope, and what addressing it would involve.
There's overlap - update management and monitoring appear in both - but security work also covers hardening, access control, and vulnerability scanning in more depth. Many clients run both together since they reinforce each other.
That's common, and it's usually the gap this fills - occasional, reactive updates without monitoring or a documented cadence. We can take over the whole arrangement or work alongside existing help, depending on what's needed.
Not sure what state your site is actually in?
We'll do a quick health check - updates, uptime, broken links - before proposing an ongoing plan.
Talk to us →