Integrations

Leads that land in the CRM automatically, correctly

CRM integration connecting your website, ads, and marketing tools so leads never require manual entry.

Overview

Manual lead entry is where leads get lost, delayed, or duplicated. A form fills out on the website, and someone has to notice it, copy the details into the CRM, and hope they didn't mistype the email address - and that's the version where nothing goes wrong. CRM integration removes that step entirely: a lead source captures the data once, and the connection carries it into the CRM correctly, without a person in between.

This matters most for businesses pulling leads from more than one place - a website form, paid ad platforms, a chat widget - since each additional manual source is another point where something can be missed or duplicated.

In simple terms

CRM integration is the connection between a CRM and the tools that generate or use customer data - forms, ad platforms, email tools - so that data flows in automatically and stays consistent everywhere it lives.

Capabilities

What we bring to this

01

Website & Form-to-CRM

  • Direct form submission routing into the CRM
  • Field mapping between form fields and CRM properties
02

Ad Platform Lead Sync

  • Google, Meta, and LinkedIn lead form integration
  • Attribution data carried through to the lead record
03

Data Field Mapping & Validation

  • Consistent field structure across sources
  • Validation rules to catch malformed entries before they land
04

Duplicate Prevention

  • Matching logic based on email or phone rather than exact-string comparison
  • Merge rules for existing contacts instead of duplicate records
05

Bidirectional Sync

  • CRM-to-marketing-tool sync so both stay current
  • Status and lifecycle stage updates flow both directions
What's included

Scope of work

AreaWhat's included
Lead CaptureWebsite forms and ad platform lead forms connected directly to the CRM
Data QualityField mapping, validation, and duplicate prevention rules
Sync DirectionBidirectional sync between the CRM and connected marketing tools
TestingVerified sync behaviour across every connected lead source before launch
How we work

The engagement, step by step

Audit Current Lead Flow

We map every place leads currently enter the business and where manual steps exist today.

Field Mapping

Fields across each source are mapped to the correct CRM properties, including what happens with data that doesn't match cleanly.

Duplicate Logic

We define matching rules - typically email and phone - so the same person doesn't create multiple records across sources.

Connect Sources

Website forms, ad platform lead forms, and other tools are connected directly to the CRM.

Bidirectional Sync Setup

Where the CRM needs to push data back out - to email or ad platforms - that sync is configured and tested in both directions.

Testing & Handover

We run test leads through every connected source to confirm mapping and duplicate logic work before going live.

In context

How this compares

Integrated CRMManual Lead Entry
Leads appear in the CRM within minutes of captureLeads sit in an inbox or spreadsheet until someone enters them
Duplicate contacts are caught automaticallyThe same person can end up with three separate records
Attribution data travels with the leadAttribution gets lost or guessed at during manual entry
Use cases

Where this fits

  • A business runs ads on Google, Meta, and LinkedIn and needs all three lead sources landing in one CRM without manual export
  • Sales complains that leads arrive late or with missing information because someone has to key them in by hand
  • Marketing and sales work off different versions of the same contact because the two tools never sync
Who this is for

Who needs this

Teams capturing leads from more than one source

Each additional manual source multiplies the chance of a lead being missed or duplicated.

Sales teams complaining about lead lag or bad data

If a lead's CRM record is missing context by the time sales calls, the gap is usually upstream in how it got there.

Benefits

What changes for you

  • The CRM becomes the accurate, current source of truth instead of one of several conflicting spreadsheets
  • Sales follow-up time drops because leads arrive immediately instead of after a manual entry delay
  • Attribution data survives the handoff, so marketing can see which source actually produced the lead
Why us

Why work with EASI7 on this

  • We map duplicate-prevention logic specifically to how your business identifies a unique contact, rather than applying a generic rule
  • Every integration is tested with real lead scenarios, including messy or partial data, before it goes live
FAQs

Common questions

Any CRM that exposes an API - HubSpot, Salesforce, Pipedrive, Zoho, and most other mainstream platforms all do. If a CRM genuinely has no API, integration options become limited regardless of who builds it.

We define matching rules, usually based on email and phone, so an existing contact is updated rather than duplicated when they come in through a second source. The exact rule depends on how your business defines a unique contact.

Yes - bidirectional sync is common, for example pushing lifecycle stage or deal status from the CRM back into an email tool so campaigns reflect where a contact actually is.

Validation rules catch malformed or missing data before it lands, and we agree upfront on how partial records should be handled - flagged for review versus accepted with gaps, depending on the field.

A single lead source into one CRM is typically achievable within one to two weeks. Multiple sources, custom field mapping, and bidirectional sync add time, and we scope that specifically once we know how many systems are involved.

Tired of leads going stale before sales sees them?

We'll map your current lead flow and show you exactly where the manual step is costing you.

Talk to us →

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Key Entities
CRM IntegrationLead SyncField MappingDuplicate PreventionBidirectional Sync